Our Team

Slightly Overcaffeinated, But the Best in the Business.
Tod Maffin

Tod Maffin

Strategy Lead and President

Tod Maffin is engageQ’s President and Strategy Lead. He is recognized as one of North America’s leading digital marketing experts, specializing in viral and ROI-based campaigns for sectors from entertainment to human resources to real estate.

Tod is recognized as a thought-leader in business innovation and strategy to trend-spotting and technological advancements. In January 1999, he launched MindfulEye, an artificial intelligence firm that developed the patented Lexant technology to perform syntactic analysis on public opinion comments posted on the Internet and aired in the media, thus providing a “mood monitor” of stocks. The launch of MindfulEye precipitated a meteoric rise in his popularity as a technology futurist.

Geneva Bokowski

Geneva Bokowski

Community Lead

Geneva Bokowski leads our Community Management team. She came to us from the respected 5th Business Agency, where she was responsible for defining and executing social media strategies in-house as well as for clients.

Geneva has a solid understanding of emergent social media practices and techniques, including influencer and social search marketing, content strategy, curation, aggregation, and community management.

She developed her social media and digital communications experience at the crowd-source veteran site NowPublic.com and the content-rich EthicalConsumer.ca blog. Geneva leads our web auditing practice, given that she is among the top in her field for assessing user-interface design for web sites.

McKenna Hadley-Burke

McKenna Hadley-Burke

Online Community Specialist

McKenna is an Online Community Specialist at engageQ, responsible for direct engagement with our clients’ fans, guests, and customers in their social channels.

Currently in the process of concluding her degree in Communications and Digital Publishing at Simon Fraser University, McKenna runs a blog surrounding her work as an author. She also manages several related social media sites.

When she isn’t building, designing, and sharing content for our clients, McKenna also writes for the engageQ blog.

Karla Karcioglu

Karla Karcioglu

Director, Business Development

Karla Karcioglu loves helping people and connecting the dots; that’s what makes her rock as engageQ’s Business Development Manager. Her honest, straightforward and incisive approach to building client relationships means clear cut goals and objectives that are both realistic and achievable. Karla is dedicated to providing strategic solutions and getting tangible results. If you’re looking for that person who will go that extra mile for a client or project in the 11th hour, you’ve found her. In the future, she predicts further video integration for every day customer service interactions and deeper augmented reality capabilities in the retail/consumer goods sector.

Jocelyn Tomkinson

Jocelyn Tomkinson

Healthcare Lead

Jocelyn is a graduate-educated public health professional and brings solid skills in online community management.

In 2012, Jocelyn was selected as one 20 top social media influencers on knowledge translation in Canada. Most people in the sector know of Jocelyn through her well-respected science and health blog (researchgirl.ca) and Twitter account (researchgirlca). She has consulted with BC Children’s Hospital, the BC Medical Association, iCord, the Rick Hansen Institute, and more..

Prior to joining engageQ, Jocelyn helped academic researchers develop their research ideas, be more competitive in research proposals, and communicate their work to those who could benefit from it. She also chaired the organizing team for a 200-person global health conference in 2008.

Rod Mackin

Rod Mackin

Creative Lead

Rod Mackin is creative director. He brings a generalist communicator’s perspective to strategic planning, brand development and campaign execution. An award-winning copywriter who has thrived as a digital immigrant, Rod has successfully assimilated with engageQ’s digital natives. This has resulted in productive creative collaborations that bring valuable insight to our clients. And new versatility to our capabilities.

His experience gained at major advertising agencies in the UK, NYC, Toronto, and Vancouver includes creative in all media for beer and beverage alcohol products, fashion retailers like Club Monaco and Ralph Lauren, packaged goods brands such as Robin Hood & Vaseline Intensive Care, Fairmont Hotels, major airlines, TD, CIBC, HSBC banks, Telus as well as provincial and federal departments, agencies & crown corporations, non-profits and performing arts groups.

Our Partners

We work closely with Kinetix Media, one of the leading inbound marketing agencies serving manufacturing, financial services and tourism/entertainment businesses throughout North America.

We use and recommend the Tradable Bits digital marketing platform, which helps our clients use social media to get to know their fans and market smarter.