Online Reputation Management

Turning Angry Customers Into Brand Advocates
It happens. Somebody goes online and posts a negative review of your business on Yelp, Google Reviews, or any of the hundreds of other sites devoted to collecting consumer reviews. Sometimes they’re fair; often they’re not.

Isn’t it time you correct the record?

First, we’ll write a draft response for your approval, then we’ll seed it into the review sites, providing you with an opportunity to set the record straight, if that’s what’s needed. We’ll then set up alerts so you can stay on top of your reviews, and we can provide training to your team to help you respond on your own quickly.

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